FlyerTalk Forums - View Single Post - Man pulled off of overbooked flight UA3411 (ORD-SDF) 9 Apr 2017 {Settlement reached}
Old Apr 15, 2017, 5:34 pm
  #5867  
Boggie Dog
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Join Date: Mar 2008
Location: DFW
Posts: 28,082
Originally Posted by GUWonder
I've seen DL offer higher amounts than $800 at European airports when seeking volunteers to fly later than originally booked. Even 10-15 years ago.
The customer service issue began when United decided to stuff 4 employees on a fully book airplane at the last second. The person who bid $1600 might have settled for $1350 but that offer was never made.

United and its employees failed on every level.

Last edited by Boggie Dog; Apr 15, 2017 at 6:05 pm
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