FlyerTalk Forums - View Single Post - Man pulled off of overbooked flight UA3411 (ORD-SDF) 9 Apr 2017 {Settlement reached}
Old Apr 13, 2017, 8:16 pm
  #5257  
nk15
FlyerTalk Evangelist
 
Join Date: Aug 2014
Programs: Top Tier with all 3 alliances
Posts: 11,668
Originally Posted by hookthem
Selection for involuntary denied boarding is not random
We follow the applicable U.S. government rules which are incorporated into United’s procedures. We currently include a variety of factors in deciding who is selected for involuntary denied boarding, generally in tie-breaker format in this order:
MileagePlus Premier status
Fare paid
Check-in time
Connection implications
How about star alliance status, don't they consider this at all?
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