United or Republic Gate Agents
The question of the hour, in United Airlines defense is, were the gate agents handling United 3411 on April 9, 2017 (Operated by Republic Airlines) employees of "United" or "Republic"? The traveling public has been duped into thinking that a "United Express" flight is operated by "United" employees. This is not the case. The pilots, flight attendants and in most cases the gate agents DO NOT WORK FOR, OR ARE THEY TRAINED in the same manner as "United" employees. It is in most cases not the same experience on "Express" as on "United".