Originally Posted by
deovrat
Thats pretty unfortunate to hear as I had generally good experiences so far with them.
I think that even if you would not want to fly them again, you might want to send this incident narrative to one of their management team, as the outliers won't be affected until you name and shame them.
Just my two cents..
i'll be happy to send it along....but who do i send it to????
it is pretty unfortunate because initially i was waiting for them to add more routes & was then planning on shifting all my ai flights this way....i have about a dozen people in my team who report to me & between all of us we end up taking about 1,000 flights a year....we only fly with full service carriers unless we don't have a choice & my team generally flies whichever airline i fly....i guess we will just stick to ai & 9w....