Old Apr 12, 17, 11:15 pm
  #148  
deovrat
 
Join Date: Nov 2013
Location: India
Programs: Shangri-La Jade, Best Western Diamond, Hilton Gold
Posts: 880
Originally Posted by Keyser View Post
just experienced pretty poor customer service on vistara & will definitely avoid them in the future....
Thats pretty unfortunate to hear as I had generally good experiences so far with them.

I think that even if you would not want to fly them again, you might want to send this incident narrative to one of their management team, as the outliers won't be affected until you name and shame them.

Just my two cents..

Last edited by deovrat; Apr 12, 17 at 11:26 pm
deovrat is offline