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Thread: Lost business fall-out from Flight UA3411
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Old Apr 12, 2017, 6:54 pm
  #8  
jsnearline
 
Join Date: Mar 2006
Location: Lone Tree, CO
Programs: United Mileage Plus, BA Executive Club, Hyatt Gold Passport
Posts: 744
Originally Posted by FlyngSvyr
If I was United, I would not let people get their money back on non-refundable tickets because they are "appalled" and can't bear to fly on a plane carrying the UA logo. I can see the headlines "United won't give me my money back because I don't like them anymore". You purchased the ticket with restrictions (non-refundable)!!!
I would simply reply that at the time of purchase, the contract of carriage did not state that a beating in the jetway may be provided in lieu of seating on the aircraft.
Last edited by jsnearline; Apr 12, 2017 at 7:05 pm
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