"not complimentary upgrade eligible"
I'm trying to figure out why this isn't eligible for upgrade. I booked myself (Silver Medallian), my wife and daughter (both no status) for a R/T flight MCI-ATL-FLL in Main Cabin (X and V) for a trip in June.
However, the reservation says, "NOT COMPLIMENTARY UPGRADE ELIGIBLE" for some reason. What am I missing? Is it because there are three of us?