FlyerTalk Forums - View Single Post - American Express retention offers (2017-2019).
Old Apr 11, 2017, 8:52 am
  #241  
ckr
 
Join Date: Mar 2015
Posts: 26
Schwab Platinum, second year membership fee due in May, ~$40K spend last year, accepted 30K points.

Called this morning was offered 30K points or $300 statement credit to keep account open. Took the points. I simply mentioned that I was reconsidering whether I wanted to keep the card open, that I tend to use CSP for purchases, and that the card had been declined twice in the past month. Rep was very friendly, I let her tell me about the benefits of the card, and didn't push for a retention offer. I didn't push for more points.
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