Originally Posted by ROKNA

Nothing here at all, missing 70 points

The pattern is getting clearer, check in at a airport IE, UK, CA, US, NL it works, thats Astral DCS as you will get a EI brand boarding card. AMS was moved to Astral when EI stopped using KLM to handle them in AMS

Anywhere else it doesn't seem to work, confirmed based on my travel and colleagues LIS, DUS, TXL, FRA, MAD

MAD used to work prior to the AC transition

Could be helpful to build up a list of location vs DCS in use

Another possible issue is how the system matches your name and FF number, there is a check to make sure the name and number match and this can trip things up, if you have a middle name or title