I'm curious about this as well. Recently used some points and bought a ticket that was basic economy. Worked out fine, but I would have happily paid the extra $20 if given the option.
For hotel bookings they do have room options/upgrades some of the time but for airfare it appears that it is always the cheapest ticket.
Originally Posted by
dburns
Have you actually called in to request a specific class of service, and were successful with that request? A previous rep told me this was not possible, but I'll try again if it worked for you. Thanks.