Originally Posted by
skipmnyc
total BS. Paid passenger who needs to get to his destination is ASSAULTED for not "volunteering" his seat for a crew member. The airline should keep raising the offer until they get volunteers or find another solution for their crew issues. UA is going to get a PR sh**storm for this. And they deserve to get sued for it. FAIL.
Absolutely... While the airline has every right to remove a passenger from their plane for any reason, they chose to have a passenger assaulted rather than paying a bit more compensation to volunteers.
I hope the extra few hundred dollars they saved were worth the PR nightmare.