Originally Posted by
jay_dubya
My wife flew out of FLL a few nights ago. She's also a mosaic. She was flying with 2 kids and luggage.
She went to the mosaic line to check in and was told at the counter to go use the self tagging kiosks. Is that the new policy, or was the agent just unhelpful?
Unhelpful. At SFO / JFK they are happy to help.