FlyerTalk Forums - View Single Post - CX refuses to honour Oct 97 upgrade promise (Oriental Daily)
Old Apr 5, 17, 1:03 am
  #11  
JALPak
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Originally Posted by MeltingAlf View Post
It's a he.

I admit, I did think it was a she initially because they referred to a nurse - until I read the letter over again. We probably are accustomed to some professions being fulfilled more by members of a certain sex.
It's his wife who talked to the ex-CX manager and requested for the upgrade. The husband isn't flying. CX offered to transfer the upgrade to the wife but refused to upgrade their daughter.
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