Old Apr 5, 17, 12:17 am
  #7  
kaka
 
Join Date: May 2006
Location: HKG
Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
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Originally Posted by davidtai View Post
Well this showed how a company keeps their record even it has a ref number documented.

On the other hand, I would view this as a great opportunity to advertise their brand in terms of marketing. But clearly, their CS dept's job is to ruin the relationship with their customers.
therefore its absolute bs that cs think they hv used the upgrade already.

Last edited by kaka; Apr 5, 17 at 12:32 am
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