Am I the only one having trouble transferring points? The registration process of my Mileage Plan account on Points.com is failing (Points.com is saying I need to contact Alaska for more info).
I can't say I'm thrilled by any of the transition so far: I have been an Elevate member since 2009 but never received the email with a pre-assigned Mileage Plan number and 10k/$100 welcome bonus. When I contacted Mileage Plan to inquire about it, I was told that I wasn't eligible because I had created an Elevate account in February 2017. I had to provide screenshots and old account statements to prove that I was indeed an old member. Each email in the thread with Alaska Mileage Plan was replied to after about one week: three weeks total to sort out a simple issue.