Old Apr 4, 17, 11:20 pm
  #6  
davidtai
 
Join Date: Sep 2015
Posts: 103
Well this showed how a company keeps their record even it has a ref number documented.

On the other hand, I would view this as a great opportunity to advertise their brand in terms of marketing. But clearly, their CS dept's job is to ruin the relationship with their customers.
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