FlyerTalk Forums - View Single Post - CX refuses to honour Oct 97 upgrade promise (Oriental Daily)

Apr 4, 2017, 9:13 pm

#4

percysmith

Ambassador, Hong Kong and Macau

Join Date: May 2009

Location: HKG

Programs: Non-top tier Asia Miles member

Posts: 19,799

Quote:

Originally Posted by mdevans

who on earth relies on a 20 year old verbal promise with no witnesses?

A of of DMs' USPs are also unwritten. Perhaps if this is the way CX is going all DMs should move to BA/QF Gold right away.