FlyerTalk Forums - View Single Post - Avios claim for missing points - total rip off!
Old Apr 1, 2017, 12:52 pm
  #25  
wheatbeer
 
Join Date: Sep 2013
Programs: BAEC Silver, Hilton Honors Gold
Posts: 627
Originally Posted by furryman
Oddly enough, I have just had to do just this... albeit on a codeshare booked under the AY code on BA metal with an AA ticket (!)
The partner claim was rejected, and I was requested to send boarding pass and e-ticket receipt to prove i was on the flight. The "send-documents" claim form did not send me any acknowledgements that the documents had actually been received, so I sent BAMissingAvios a private message on here and the matter was resolved within a couple of hours.
Thanks furryman. Funnily enough a couple of hours after I posted this my claim was approved. Didn't need to send any documents. The Avios and TP's posted this morning. ^
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