FlyerTalk Forums - View Single Post - Avios claim for missing points - total rip off!
Old Mar 31, 2017, 10:19 am
  #24  
Tobias-UK
Ambassador, British Airways Executive Club, easyJet and Ryanair
 
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
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Originally Posted by toothpick
Thanks to everyone who has contributed to this post (albeit rant) of mine. I have some spare hours, and will keep chasing those points, because as a consumer, I made a bargain with BA - I bought a full fare Business Class flight with the expectation of getting Avios points in return. Regardless of who the carrier was - in this case EI - a partner in the IAG group.
Wish me luck!
This is all well and good, and BAEC will give you the Avios you are entitled to. Your bargain was with EI, not BA and effectively EI are responsible for awarding you the Avios. The fact that EI is part of IAG is irrelevant here. If you get no joy, please come back and we can offer further advice on how to proceed.
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