FlyerTalk Forums - View Single Post - Four Points Barcelona Diagonal, Spain [Master Thread]
Old Mar 29, 2017, 6:35 pm
  #130  
awu25
 
Join Date: Mar 2013
Programs: UA 1MM; Marriott LT Titanium
Posts: 678
Fiance stayed here for a week and I honestly wish I had gone with her (to prevent this issue from happening). On the second to last day she left her GoPro on the table in the room and it was stolen by either housekeeping or perhaps housekeeping bolted the door open and someone snuck in. Front desk said the manager would contact her about the issue and they would review who accessed the room while she was out.

It's been over 4 days now without any contact at all and I doubt the manager was even notified. Lesson learned for her is to use the safe in the future, but I find the lack of response from the hotel unacceptable and am planning to send an email to corporate.
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