Yes they seem to quite like trotting out the lines "We have operated within the terms and conditions of the account".
These are the terms and conditions which I now requested almost three weeks ago and have still not been received. I still maintain there is something odd about the manner in which they have done all this.
Even refunding the annual fee in full and giving everyone £50 which seems to be the minimum anybody has received will cost a fortune. If everything is above board why are they dishing out free money?
Last edited by chrism20; Mar 29, 2017 at 12:38 pm