FlyerTalk Forums - View Single Post - Wow - selling the upgrades at the gate so explicitly.
Old Mar 27, 2017, 5:26 pm
  #236  
JBord
 
Join Date: Oct 2013
Location: ORD
Programs: UA Silver, Marriott Platinum/LT Platinum, Hilton Gold
Posts: 5,594
Originally Posted by halls120
I'm not suggesting it is anything but what I witnessed. On one day, on one flight, the non member got an upgrade offer at check in and the three non members traveling on the exact same fare as the nonmember didn't get an offer.
Right, no one here knows when and why it happens, but it happens. I've personally seen it twice when traveling with a non-status companion on the same fare. I have no idea if it's on purpose or some type of bug, and I'm not sure how much I really care since in most cases I wouldn't take the bait at the price offered the non-status passenger. But if it's on purpose, I think it's a really bad way to do business...upset your most loyal customers in order to entice new repeat customers I assume.
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