FlyerTalk Evangelist
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 15,720
10k finally appeared in my account in mid-February. All's well that ends well but annoying that frontline employees are not empowered just to flip a switch.