Originally Posted by
crimsona
That final itinerary looks invalid and shouldn't have been accepted, you're going through Singapore twice out of Kuala Lumpur with your destination in Sydney? Unless Aeroplan considered Kuala Lumpur is the real destination and Sydney is a stop.
You're right. I totally missed that. I guess the agent did too. Perhaps it's because of the multiple changes I made or that I only changed certain segments at a time. I guess I have the AP agent to thank much for overlooking this. Which also says that the rule is not automation based but more of a process guide... or..maybe it's automated but there are ways around the rule.