Originally Posted by arlflyer

Up to you. Calling them out on it usually results in some hilarious conversations, like them explaining how those online listings are intended to generate an oversell, or the website isn't showing the "real" inventory, or they're actually holding back a suite or two that's for sale but "not available for upgrades" or other ridiculous stories. If you feel like standing your ground at that point, just call for a manager and give it a go from there. Like anything Hilton, it's luck of the draw.

Just my two cents. I'm sure the thread will digress into some accusations of "over-entitled elites" or such.