FlyerTalk Forums - View Single Post - CX blocking award availability when it's close to departure?
Old Mar 9, 2017, 2:30 pm
  #85  
transparent
 
Join Date: Jul 2008
Location: NYC
Programs: AA EXP, SPG Plat, Marriott Silver, HH Gold
Posts: 797
Originally Posted by bbmatt
I just made a next day booking for TPE, the award was indeed blocked (didn't show up) on ba.com. However, it showed up on the Qantas site. I called BA and they were able to book it. I think the block is now only on the search engine, but not the agent's ability to book.

Tho i hate calling BA, sometimes takes over an hour on hold just to get to someone.
Had similar experience. Nothing for the next 5-6 days on ba.com from HKG to CGK. Showed available on Qantas and Asia Miles.

Called in (and after about a 10 min hold), got a nice agent-- told her the site didn't pull up anything, after some typing, was able to get me booked. Was read the terms and conditions, no phone fee. Maybe more strict on China/TPE redemptions vs other destinations in SEA.

I'm willing to do this workaround but definitely not as convenient as before.
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