Originally Posted by
platbrownguy
Make sure you're calling 800-882-8880 rather than reservations or elite desk.
At the recording, say "Speak to an AAdvantage Customer Service Representative" (if you listen to the whole thing, it asks you whether you want "a, b, c, d, or e . . . you can also say x, or Speak to an AAdvantage Customer Service Representative").
I just called on my wife's behalf and got 2. Was hoping for 4 because she had 11893 out of 12500. Might call back tomorrow to see about getting the other 2 but will wait until someone else reports positively that they were able to get 4.
I just called and got 3 (was 309 short). Said she tried to do 4 but couldn't because 12.5 requirement not met. Will monitor thread and see if anyone gets 4 and call back if they do. I don't have many and hopefully will use them on some off-peak flights I have coming up later this year which should have space so that 1 may be of value.