Originally Posted by baclubflyer

AAdvantage Status EXP
Fare class F
What happened LAX-HKG 77W F PTV did not operate properly, always restarting, flight map didn't work, eventually given a Samsung tablet but that also failed
Compensation Wrote to AA and offered to send them pictures for proof. They just replied giving 15K miles already deposited into account without chance for a reply.
Comments Is this reasonable compensation? Want to see if I should bother writing in...