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Old Feb 12, 17, 12:46 pm
  #109  
Saltire74
Moderator, Emirates
 
Join Date: Oct 2012
Location: Where My Heart Is
Programs: BAEC Silver, EK Blue
Posts: 3,056
Originally Posted by kcaco247 View Post
I called back and the agent immediately said the same thing. I persisted this time and said that it contradicts the terms and conditions, and she spent a bit more time looking into it. Eventually, she said I will keep the same services (chauffeur drive, lounge access, baggage allowance) as I had before upgrading.
^^

S
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