Old Feb 11, 17, 5:16 am
  #153  
fransknorge
 
Join Date: Nov 2012
Location: Rhineland-Palatinate
Programs: OW Ruby (BA), *A Gold (A3), Le Club Accor Silver, HHonor Gold
Posts: 2,333
Well then you are not aware yet of BA PR mechanisms and tactics. It put SK to shame really. Among other thing, they claim that BOB was brought due to customer feedback wanting to pay for food, as the free food before was actually never complimentary nor a part of the ticket.

And this is just an example of a long list of bu****it that the BA PR spins on a monthly basis.
fransknorge is offline