Originally Posted by
mozilla
You could reason that the presence of NeverLost in a car is visible in the garage while the presence of SXM is not. Even a visible Satellite Radio button on the radio does not automatically mean that SXM is activated on that car. But even then it remains confusing, and there should probably be additional wording on the Ultimate Choice product page if they're going to charge extra for those add-ons if they were not reserved.
It's easy to forget though that the vast majority of Hertz customers are not FT'ers or savvy about car rentals in general, and even if they saw an EverLost in a car, they may not make the connection that it would carry an extra charge. I'd be very surprised if Hertz would expect people to somehow figure this out on their own, and it's has not been my experience that Hertz would charge additional for an NeverLost equipped vehicle in the UC area.