FlyerTalk Forums - View Single Post - Please post your Royal Ambassador experiences 2017
Old Feb 9, 2017, 5:55 pm
  #58  
VaBeachGirl
 
Join Date: Dec 2012
Programs: AAdvantage Executive Platinum (3 Million Miler), IHG Spire Royal Amdassador
Posts: 282
IC San Juan

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes

Which room did you book and which upgrade did you receive?
Booked 1 KING BED CLUB IC and received 1KNG BD CLUB IC STE POOL VIEW.

This is a one room category upgrade. There are two suites that I've stayed in in the past that are much more spectacular than the suite we received this time. I would consider those suites a "two category upgrade". Neither suite was available. After much discussion on the 1 or 2 room category upgrades, we were told we could have the breakfast buffet in the restaurant and it would be comped.

How are the rooms?
They are OK but a little dark (not a lot of natural light gets in). The bathrooms have been remodeled since the last time we had one of these suites

How is the exec. lounge?
For breakfast, it is more continental (fruit, bagels, pastries, cereal, cheese, hard boiled eggs, yogurt, etc). There are no hot items but there is a breakfast frittata. They now have a cava sparking wine available at breakfast which is a fabulous touch! This was not available when we were there this time last year.

The cocktail hour is 5 - 7pm (really wish they would change it to 6 - 8pm to allow for longer beach time!). Wine and beer, no liquor. Cheese, meat, fruit, veggies, and a hot platter of appetizers that varied every night. One night they had excellent crab cakes, but usually it was some kind of meat app.

Did you receive a welcome gift?
Bag of ground Puerto Rican coffee, plus two bottles of water and a tray with one apple, one cookie, and small portions of nuts and dried fruit. The water was not replenished the entire time we were there.

How was the minibar?
Pretty good! 2 local beers, 2 Heinekens, one split of red wine, one split of white wine, mini vodkas, rums, scotch, and plenty of water, soda, sparking water. No champagne, though. This is the second year this hotel has had a "real" mini bar. In the past for RA, they would fill up the empty fridge with soda, water, beer.

What was good and what was bad?

-Good
Champagne at breakfast! The location of this hotel is great. Very close to the airport, lots of great restaurants nearby with local food. It's on a beautiful beach.

-Bad
Hot items at the Club Breakfast would be a good addition and more variety at the cocktail hour. Also, really wish they replenished the Ambassador amenity water every day.

Value for $ or Priority Club Points?
Excellent -- we booked a fully refundable Cyber Week Sale rate which was very inexpensive for this property and room type.

Would you return?
Yes, definitely
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