Originally Posted by
Colin
Seems unreasonable to except a $350/n upgrade gratis as diamond.
May I ask what exactly should one expect
'reasonably' [not except] as a Diamond member?
If the T&C states "Best available room upon arrival excluding suites [soon changing to: including standard suites] ... then
how exactly should a Diamond member appropriately set their expectations?
The upgrade chart is irrelevant as the OP didn't ask to be upgraded into a Suite.