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More Lunacy from Diamond Customer Care
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Feb 7, 2017, 10:49 am
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DCAproducer
Join Date: Dec 2010
Location: Washington, DC
Programs: Delta PM, Delta Reserve, Amex Plat, Bonvoy Gold, Hilton Diamond, Starbucks Gold ;)
Posts: 1,764
In general I find Hotel CS to be terrible. Hilton is no exception. I've had multiple problems with points posting over the years and I'd say the CS agents don't read 95% of my emails when I inquire about the problem.
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