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Thread: Platinum Service Line: 30min wait time already and going
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Old Feb 6, 2017 | 1:54 pm
  #6  
chil
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15 Years on Site
 
Join Date: Nov 2010
Location: Boston area, US
Programs: FB (platinum for life), BA (gold), TK (gold), AA (gold),
Posts: 261
Originally Posted by Ditto
And they have no solution for it? Sounds weird as I'm sure you are not the first one to book such tickets, what is you use a different CC?
They put me on hold and after 10 min and then they eventually issued my ticket. I believe, they just did it manually in the system.
I tried three different CCs: AF/KL AmEx, Visa (French bank), Mastercard (American bank). Same result. I believe, it's a bug in the Amadeus payment processing system because it goes through them.
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