Originally Posted by
sfozrhfco
Ever since around the time of the merger announcement when they moved from Seattle based outsourced agents that had been with VX from the start to newly outsourced agents in Dallas and Denver, service has been abysmal. Guess they must have done it to save money to make their finances look better for the purchase.
It wasn't so much that as it was a PR effort about building relationships with both cities that went beyond the airport gates. Cost of living rates are lower in Denver/Dal versus Seattle though, so I'm sure that helped.