Originally Posted by
songsc
If they do process these skills, they probably won't be FAs/MLL Dragons/Concierges for long.
My perception could be (and probably is) wrong. But lots of people are wrong as well. That's why AC receives a multiple of applicants to positions open. Plenty of people still possess, rightly or wrongly, some sort of romanticism around working for an airline and being around the sort of people an airline typically serves. That's how compensation can remain quite low even relative to other customer service positions requiring similar skillsets.