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Old Feb 1, 2017, 10:30 pm
  #2826  
smilee
 
Join Date: Jun 2001
Location: Victoria, B.C.
Programs: Hyatt Globalist, AA Gold LT
Posts: 1,936
Originally Posted by etsmyers
So an interesting experience, sorry if covered elsewhere.

I am Diamond or whatever the new tier is. I will not make it for 2018. Not traveling for work any longer. In somewhat of a burn mode, have 500k.
Going to HR SAV over St. Pats. I went to use a DSU and was denied, but not because of capacity. I do not have my 2017 benefits yet. I was perplexed. I was told though earned, I had not received them yet so I cant use them and have to call back 3/1.

When I grumbled, I was told I need to be appreciative. They were originally going to be dropping DSU from the benefits, but apparently people complained so they added them back.

Accurate or is she on crack?
Not sure I read your question properly but you can not use DSU in March until the March 2017 - Feb 2018 DSU are deposited in your account March 1st.

Second, DSU are only rarely useful as its based on availability. My bet would be that the hotel you want in March won[t even have a standard suite available. Not that I don't appreciate it when the stars align and I get a wonderful suite for the price of a basic room, just doesn't happen often for me (still have 3 DSU left for this year)
smilee is offline