So an interesting experience, sorry if covered elsewhere.
I am Diamond or whatever the new tier is. I will not make it for 2018. Not traveling for work any longer. In somewhat of a burn mode, have 500k.
Going to HR SAV over St. Pats. I went to use a DSU and was denied, but not because of capacity. I do not have my 2017 benefits yet. I was perplexed. I was told though earned, I had not received them yet so I cant use them and have to call back 3/1.
When I grumbled, I was told I need to be appreciative. They were originally going to be dropping DSU from the benefits, but apparently people complained so they added them back.
Accurate or is she on crack?