FlyerTalk Forums - View Single Post - Buy on board: Experiences and reactions from BA's shorthaul economy service
Old Jan 31, 2017, 1:44 pm
  #1017  
subject2load
 
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,395
Originally Posted by JackFlash
'Bland British Airways could do with a lift'

http://www.campaignlive.co.uk/articl...s-lift/1422342
Campaign has always been widely read in the business / marketing world.

Some interesting thoughts in that piece, not least the perspective that M&S was a wholly unimaginative & outdated choice, in terms of marketing and brand-building, as the supplier/partner for BoB.

The actual food offerings too come in for no little criticism :

"As for the culinary experience itself - well, we who live here know what we're in for, but travellers coming from Italy, Spain, France or Germany will be stupefied at just how bland an item on a tray can taste and still be called "lunch".
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