Any word on departures out of Europe? I'm scheduled to fly DL25 DUS-ATL and then DL981 ATL-BOG Monday, 31st.
Only domestic flights are affected.
International flights are exempt.
Originally Posted by
335montego
Is this going to be a compensation situation?
If precedent serves correctly, yes — depending on the circumstances of each passenger:
Is Delta offering travel vouchers to impacted customers?
Yes. Delta will provide $200 in travel vouchers to all customers who experienced a delay of greater than three hours or a cancelled flight between Aug. 8 - Aug. 10 as a result of the impact to operations systemwide. The vouchers are available for travel on all Delta and Delta Connection-operated flights.
Customers affected by the outage and who have provided their email address will be contacted via email and will receive their voucher in seven to 10 business days. Customers who have not been contacted can complete a Customer Care form on
www.delta.com/wecare to receive their voucher. All travel must be booked by one year from the date the voucher was issued.