AirHelp - Scam?
I have a case "pending" at AirHelp for approx 4 months now, this is a simple case based EC Regulation 261 (EC 261). The case has been submitted to the airline but no update has been provided ever since. I am calling AirHelp reps on a weekly basis but get different answers from each rep, one rep says they had to resubmit it last week, the other say he don't see anything that verfies that and that we simply have to wait. There is no consistency or log of call details which raises red flags on my end.
Did anyone experience AirHelp and actually received compensation?
Thanks