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Thread: Not showing on upgrade waitlist
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Old Jan 28, 2017, 5:54 pm
  #38  
beckoa
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Originally Posted by rustykettel
Do fill out the post flight Alaska Listens survey AND the Feedback link (Customer Service and General Comments would seem to be most appropriate) when this happens. Ask them to forward your comments to IT for resolution, particularly in the Feedback form.

I know it won't fix your specific flights right then but the more comments and complaints Alaska gets about the broken upgrade process, the better.
Yes please do this.

I have flights next week with someone who recently lost his status. I'm afraid these same issues will continue. I've submitted one comment already for previous issues.
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