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Thread: Mumbai CSIA [BOM] connection/departure experience reports
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Old Jan 21, 2017, 1:55 am
  #420  
Jzo
 
Join Date: Oct 2012
Location: BLR
Programs: MileagePlus Gold
Posts: 55
Originally Posted by B747-437B
Flights to/from India have a significantly higher percentage of wheelchair requests per capita than flights to pretty much any other region. That's just a fact (and airlines/airports study these things in great detail for resource planning and allocation). Whether this is indicative of abuse or just a different passenger demographic is up for debate.
I am flying to the US this week. Four days before departure, I got an SMS from AI telling me that wheelchair requests must be confirmed at least 48 h before departure.

I've never requested one and I've never seen this SMS for previous trips, so it seems that AI is pushing back on wheelchair requests.
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