FlyerTalk Forums - View Single Post - The long slow decline of the American mid-range hotel chain
Old Jan 18, 2017, 8:38 am
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BearX220
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Join Date: Jul 1999
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I actually think what the US hospitality industry does best is mid-range (2.5 to 3*) chain concepts and properties. Full-boat Marriotts and Hiltons and Hyatts are more erratic, and disappoint me far more often, than HGIs, Courtyards, HI, HI Express, and Four Points. Even newish 2* concepts like Microtel, which I stumbled onto for the first time last year, deliver excellent value and amenity levels.

If you tour Europe and book yourself blind into a 2*-3* property you are playing roulette when it comes to cleanliness, amenities, food, service / courtesy, and value for money. The value prop and service promise is far more consistent and satisfactory in the US.
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