Originally Posted by
Cymro
This question is very leading...
Would you be willing to pay extra or forego for a chepaer fee? If customers say yes, "We're reducing the service levels to offer lower prices."
If customers say no: "Customers told us they didn't value..."
Is Norwegian really eating BA's lunch that much?
Perhaps BA should have recruited their CEO from Norwegian rather than Vueling. As far as those questions how about offering them and not lowering or raising the price?