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Treated horribly by AA - Challenge status duration misinformation
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Jan 14, 2017, 10:01 am
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vasantn
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Join Date: Jan 2001
Location: NYC
Programs: AA EXP / LT PLT / 3MM, Marriott LT Gold
Posts: 35,386
OP, call a few times before you give up. If the facts are as you describe, you have a good case and a sympathetic agent might be able to fix this for you. Be sure to ask for (and get to) AAdvantage Customer Service. There is no "Miles Desk".
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