Originally Posted by
phatjoe
The initial attempt talking with a PP CSR was unsuccessful. She said I had withdrawn funds loaded with PPMC so I asked her to give me dates since I was looking at my transaction and knew that I had never done that. After being unable to find any then says PP decided not to do business with me and the reason doesn't matter. I asked her if she understood what she was telling me and if she thought it made sense. She couldn't answer me and then transferred me to a supervisor who sounded more professional. However, she stated that once a permanent limitation is in effect, they cannot remove it.
any updates on your HUCA adventures?
since you tried to load your acct with MC from a reloadable card not knowing your PP acct is already limited can be a catch 22. I say that because if you file a dispute with your CC since PP won't help you, I'm not sure if CVS will be the one on the hook since they loaded your account although funds are now in limbo. If that is your go-to CVS, it may ruin your relationship with them and it may cause a policy change to cash only to prevent disputes from GC purchases. Like I said, I'm not sure if it'll be CVS who will have to eat the loss but I understand why you'd fight for $500, that is too much to lose.
If PP won't budge and your acct remains limited, you may have to wait till June to w/d your remaining funds there, if any. But I'm really curious if the recent MC load went to the account and * is now part of the freeze? If it is, then you shouldn't file a dispute with your CC but you may just have to wait patiently till your account 'thaws'. You have the option to file complaint with CFPB and that might force them to release your funds earlier than 6 months.
Good luck!
*I'm not sure if they'll give you this information or how you'll find out but I hope you do, so you can make informed choice.