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Old Jan 9, 17, 11:48 am
Moderator Communications Coordinator, Signatures
Join Date: Apr 2001
Location: deep within the Eskimo lair
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Posts: 16,825
Originally Posted by pdxasflyer View Post
So, the question for Missy is this:
Can you provide to us what the criteria was for folks to receive the 10k bonus points?
VX members who we already know to be AS members (as of 12/5/16) have received/are getting the 10K bonus. Not everyone has received it yet, because it takes a bit of time to get through that list. There was supposed to be an email sent with it, but that's been delayed.

VX members who we don't already know to have an AS account (as of 12/5/16) will receive an email with a similar offer, via email, if they "link" their VX account to their AS account. Those will go out sometime this week, probably in batches, so if you don't get it the same time as the first person who posts about it did, don't panic. If you haven't received anything by the end of this week, then its worth a phone call to Customer Care.

We've already had the discussion about "linking". It's purely on the back end, so that we know that you're the same person. Your AS account will not display your VX membership/accruals in any way, or vice versa.

If you're not a VX member, then you're probably feeling a little neglected right now. The only analogy I can come up with is when there is a new baby in the family. It's not that we love our firstborn any less, it's that babies are needy, and sometimes we need you to just watch that Blues Clues video one more time while we get them fed and changed and dinner on the stove.
missydarlin is offline