Originally Posted by
rebyang
I want to use DSU for suite upgrade, but was told by Hyatt that the Andaz suite there only accommodates 2 people. ... Shall I change current reservation from 2 adults+2kids to only 2 adults? Will the hotel let me check in?
The dsu suites here are one bed only. You may want to call the hotel directly and check if they have any suites with double beds (if thats what you need). In the past I have changed my reservation from 3 adults to 2 adults, just for the dsu to be applied. Had no issues at check-in (diff property though).